Industries/Professional Services

Most professional service firms are using AI. Very few are measuring what it delivers.

Makr helps accounting firms, law firms, consultancies, and other professional service businesses turn scattered AI experiments into measurable productivity gains and client outcomes.

A note on where we are with professional services

Home services is our primary focus today. Professional services is a growing area — we're working with a smaller number of firms and learning what creates the most value. If you want to be part of early engagements, this is a good time to start a conversation.

Where professional services stands with AI

Source: Thomson Reuters Future of Professionals Report 2026. Industry benchmarks — not Makr customer results.

~40%
of firms using GenAI

Up from 22% the prior year. Adoption is accelerating — but most firms are still early.

Thomson Reuters 2026

>80%
of adopters use AI weekly

Among firms that have adopted AI, usage is already habitual and widespread.

Thomson Reuters 2026

>90%
expect AI to be central within 5 years

Near-universal expectation that AI becomes core infrastructure — not a tool, not an experiment.

Thomson Reuters 2026

~18%
actually track AI ROI

Most firms using AI can't measure what it's delivering. Spending without accountability.

Thomson Reuters 2026

The problem isn't access to AI tools. It's accountability.

More than 80% of professionals who use AI use it weekly. But only 18% of firms track whether it's actually delivering. That's a gap between activity and outcome — and it's where most professional services AI investment gets wasted.

Makr's job is to close that gap. We design systems that connect AI activity to measurable productivity and revenue outcomes — so you know what it's actually worth.

How Makr engages with professional services firms

Operate

Automate repetitive firm work

  • ✓Document processing and routing
  • ✓Client communication workflows
  • ✓Billing and invoicing automation
  • ✓Internal knowledge management
Enable

Build AI into how your team works

  • ✓AI readiness assessment
  • ✓Team training and adoption
  • ✓Prompt frameworks for your workflows
  • ✓Tool selection and integration
Grow

Capture more client revenue

  • ✓Lead intake and qualification
  • ✓Proposal and follow-up automation
  • ✓Client reactivation
  • ✓Review and referral systems

Professional service segments we work with

Accounting & Tax

Document processing, client communication workflows, and deadline-driven automation.

  • ✓Tax document intake automation
  • ✓Client communication drafting
  • ✓Workflow and deadline tracking

Legal

Research compression, document review, and client intake — without compromising judgment.

  • ✓Client intake automation
  • ✓Research and summarization workflows
  • ✓Document generation frameworks

Consulting

Proposal efficiency, research synthesis, and team productivity at scale.

  • ✓Proposal and deck acceleration
  • ✓Research synthesis workflows
  • ✓Team AI adoption programs

Engineering & Architecture

Specification review, project documentation, and client communication at volume.

  • ✓Project documentation workflows
  • ✓Spec and code review assistance
  • ✓Client reporting automation

Financial Advisory

Client reporting, portfolio commentary, and compliance documentation efficiency.

  • ✓Client reporting automation
  • ✓Commentary and explanation drafting
  • ✓Compliance workflow support

Ready to measure what AI actually delivers for your firm?

Start with an AI Opportunity Assessment. We'll map your workflows, identify the highest-value opportunities, and give you a clear plan — before you commit to anything.

Book an AI Opportunity AssessmentComplimentary for qualified service businesses.