Makr helps dental practices, veterinary clinics, wellness providers, med spas, fitness studios, and beauty businesses capture more appointments, reduce no-shows, and reactivate lapsed clients.
Source: Invoca Consumer Services Industry Benchmark Report 2026. These are industry averages — not Makr customer results.
Roughly 1 in 3 answered calls results in a qualified lead in personal service businesses.
Invoca 2026
4 in 10 inbound calls result in a booked appointment — with room to improve on both sides.
Invoca 2026
Industry benchmarks from Invoca 2026. Individual results vary by business size, call volume, and configuration.
Capture unanswered calls, reduce no-shows with reminders, and reactivate lapsed clients.
Systematic follow-up after visits keeps clients returning on schedule.
Intake, reminders, billing follow-up — automate what doesn't need a human.
Ask at the right moment, automatically — and build the online reputation that drives inbound.
Appointment slots go unfilled because of no-shows and poor reactivation of lapsed patients.
Calls go unanswered during busy clinic hours. Missed calls mean missed appointments and frustrated clients.
High-value services require consistent follow-up. Most practices lose clients between treatment cycles.
New client intake is manual and time-consuming. Retention is relationship-driven but easily automated.
Member churn happens quietly. Proactive reactivation and renewal outreach keeps utilization high.
Rebooking at checkout is inconsistent. A systematic follow-up system keeps chairs filled.
Families researching care options need fast, empathetic responses. Delays lose placement opportunities.
An AI Opportunity Assessment maps your booking flow, follow-up gaps, and reactivation opportunities — and shows you exactly what we'd build.